Overview

The transaction page gives you an overview of all the transactions that have happened on your site. It gives you transaction information such as the amount, payment method, reference number, date, and status of the transaction.

Whenever Subsbase performs any payment-related operation on an invoice, like an authorized, captured, or failed payment, a transaction is automatically generated. Each of these transactions can be located within its respective invoice.

Transaction Statuses

StatusWhat does it mean?
AUTHORIZEDA transaction has been authorized by the payment processor, but the payment has not yet been captured.

This microtransaction is essentially a pre-approval of the payment, used to verify a customer's added or updated billing information.

CAPTUREDThe authorized transaction has been completed and the payment has been successfully transferred.
FAILEDThe transaction has encountered an error or issue during the payment process and has not been successfully processed or completed.
PENDINGThe transaction is in a pending state and awaiting further action.
REFUNDEDThe transaction has been reversed or refunded.
To investigate the reason behind the Transaction status, check the response message or summary provided by the payment gateway, which is recorded in the transaction's Gateway Response field.

Listing Page Actions

Export All

By clicking the "Export All" button, you can view a comprehensive list of all transactions present on your site.

View Settings

Through the "View Settings" icon, you can customize the way your transactions list is displayed according to your preferences.

Search and Filters

Transactions can be searched by any of the following fields:

  • Transaction number
  • Payment gateway reference number
  • Transaction amount

Filters

  • You can filter the transactions through the Filter icon, found at the top right side next to the "View Settings" icon.
  • The filters allow you to group transactions by Status, Date, Amount, Currency and Payment Type.

Sort by

  • You can sort transactions by Name, Status, Date, Reference Number, or Amount.
  • And by clicking on the arrows next to them, you can switch between ascending and descending orders.
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